QUESTIONS ANSWERED IN THIS EPISODE:
- New website to certify unemployment claims launched.
- Where is the retroactive $600 payment?
- What’s the next big wave expected to hit DLT?
- I can’t get through when instructed to call in, what do I do?
- What’s the average wait time to get a UI application approved?
PROVIDENCE, R.I. (WPRI) – The R.I. Dept. of Labor and Training tapped web-giant Amazon to launch a new website they say has already dramatically increased their capacity to certify unemployment claims.
The new website, which replaces the long-running “TeleServe” system, was launched on Sunday. An email sent out by the agency caused some confusion, however, including several people who thought it may be a scam.
In the video above, DLT Director Scott Jensen discusses the new website and answers other questions about unemployment claims, including wait times and when the retroactive payments for the extra $600 a week will be showing up in people’s bank accounts. [Note: The interview with Director Jensen was conducted Monday, April 20]
Jensen said the new system was able to certify 75,000 people on Sunday alone.
- Email: To contact DLT – email@example.com (as discussed in the interview with Director Jensen)
- LINK: To the new benefits portal at DLT
- 12 Responds: Submit a question
Recent episodes of 12 Responds:
- Do I have to quarantine after shopping over the border?
- Stimulus check was sent to wrong account, now what?
- Getting stimulus check for those who don’t file taxes
- Why wasn’t the $600 unemployment bump retroactive?
- Are grocery story workers required to wear a mask?
- Treasurer Magaziner on small businesses hit hard
- Answers on the $600 unemployment bump, DLT wait times, applying in Mass.
- How to ensure you get the 13-week unemployment extension
- Out of work in RI due to COVID-19? Here’s what you’re eligible for
- Here’s how the expanded federal unemployment benefits work
- Here’s how your federal coronavirus tax rebate check will work