PROVIDENCE, R.I. (WPRI) — After thousands of customers claim they found metal, wire-like material in their dog food – consumers are now saying they have a bone to pick with Pedigree.
The company took to social media Monday trying to calm the nerves of frightened pet owners.
Pedigree said the “metal hairs” are natural fibers – and customers should not worry.
Christina Ahearn said she has always fed her dogs Pedigree dog food. But after finding wire-like materials in her dog Bella’s kibble – she said she has stopped using the brand.
“It was unbelievable to me to discover wire, hair, whatever it may be through her dog food. It’s not listed on the ingredients so I’m not very happy with that,” Ahearn said.
She said she beleives the food has been causing Bella to throw up frequently – and she notices she does not seem to have her normal appetite.
“She just seems to be a lot more, almost just down. Just like she has a bellyache and just doesn’t feel good,” Ahearn explained.
Ahearn said she tried to get a closer look at the mystery material – noting that it stuck to a magnet in her kitchen.
Now, people across the country are taking to Facebook to voice their complaints. Some people are even blaming Pedigree for sudden and unknown death of pets.
Pedigree fired back at the accusations, saying on their own Facebook that they’ve “tested the affected kibble and determined these are natural fibers from meat and bone meal, like pig hair, that occur with products made using those ingredients.”
Ahearn said she had further questions for the company, but after calling and being put on hold for almost a half an hour, she gave up.
“Bella is a family dog we would never want to feed her something that if it could hurt her or kill her that’s just worse than a natural tragedy happening to her so I’ll never use the food again,” she said.