Cox restores phone service in RI but says issues may persist

Providence
Cox Communications West Warwick offices_131095

PROVIDENCE, R.I. (WPRI) — A phone service outage that affected certain Cox Communications customers in Rhode Island and other parts of the country has been resolved.

Cox Northeast spokesperson Eric Wagner told Eyewitness News Tuesday evening that while connectivity was restored, additional interruptions are possible.

“We apologize for the inconvenience this caused,” Wagner said. “Some customers may experience intermittent issues over the next few hours.”

The outage Tuesday afternoon affected a number of public phone systems including city departments in Providence and North Providence police.

There is a state wide problem with COX phone lines that are causing people to receive a busy signal when calling the Police Dept. They are working on the problem

Posted by North Providence Police Dept on Tuesday, September 3, 2019

Copyright 2019 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Providence

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