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Survey: Getting sick is top cruise concern

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WARWICK, R.I. (WPRI) – Despite a series of high-profile incidents on cruise ships in 2019, including a stranded ship off the coast of Norway and a crash in Italy, consumer confidence in the cruise industry has not wavered, according to a new survey by InsureMyTrip.

The Warwick-based travel insurance company polled more than 2,000 people for its annual cruise report.

“There’s more and more cruise ships out there,” said InsureMyTrip’s Suzanne Morrow. “We definitely haven’t seen a decrease in the interest to cruise.”

That doesn’t mean cruise passengers don’t have concerns, however.

According to the survey, 43% of people said their top concern is falling ill. It was the same top concern in last year’s cruise survey.

The survey also revealed one in four people experienced seasickness during a cruise.

“We’re finding that cruisers are still concerned primarily about getting sick, either prior to their trip or while on their cruise,” Morrow said.

Another 40% of people said their top cruising concern is bad weather, while 17% said it is missing a cruise departure.

The survey also asked passengers what motivates them to book a cruise. More than half said it’s the deals, 28% said it’s spending more time at port and less time at sea, 10% said they’re looking for updated WiFi, and 4% said they want new VIP services.

An estimated 30 million passengers are expected to cruise in 2019, up from 28.2 million in 2018 according to Cruise Lines International Association.

Susan Campbell (scampbell@wpri.com) is the Call 12 for Action and Target 12 consumer investigator for WPRI 12 and Fox Providence. Follow her on Twitter and on Facebook.

Copyright 2019 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

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