Postal service sees 25% increase in package deliveries during pandemic

Call 12 For Action

PROVIDENCE, R.I. (WPRI) — Christmas in May.

That’s how the plant manager at the U.S. Postal Service’s Providence Process and Distribution Center (P&DC) described the volume of packages going through the facility.

“We’ve seen everything,” Lawrence Crosby Jr. said. “We’ve seen gym equipment, we’ve seen anything from mufflers, we’ve just seen about everything come through the mail stream.”

The P&DC serves the Greater Rhode Island area up until North Attleboro, Mass., and all the way to Cape Cod, according to Crosby.

“What’s coming to your mailbox is changing all around,” he added. “It’s more of a package platform as everybody’s home.”

Crosby said the center is seeing a roughly 25% increase in the amount of packages compared to this time last year.

“We’re running about 30,000 more pieces in this facility than we normally would on a given day,” he said.

He explained the facility is extending machine run-times from 16 hours to 20, with a four-hour window in between for preventative maintenance.

“What we do is we maximized our machine capacity and obviously we’re running a little bit later,” Crosby said. 

They’ve also had to increase their delivery hours, including on Sundays.

“You’ll see letter carriers out either early in the morning and in the afternoon delivering packages,” Crosby said.

He went on to explain the USPS still guarantees Priority Mail Express — its overnight service –but increased the service standard from three to four days.

Despite the uptick, the Postmaster General has warned the agency could run out of money by September if Congress doesn’t send help soon.

“We’ve seen a decline on the letter volume and the magazine volume,” Crosby said.

The USPS announced it’s hiring locally earlier this month.

“We have hired new employees, keeping up with the staffing levels and just adapting to the schedule changes, the COVID-19 issues that everybody’s been dealing with,” Crosby said.

Learn more and apply here »

The P&DC is open and operating while abiding by public safety regulations.

“We’re protecting our employees and customers as well,” Crosby said. “We do have guidelines on our doors and we do have markings outside to keep everyone far apart and safe.”

Coronavirus: Coverage and Resources

COVID-19 Tracking: Maps, Charts, Interactive Data | Projection Models | Find a Testing Site Near You | School Updates | Latest Headlines | En Español: 12 Informa |

RI Coronavirus Hotline: (401) 222-8022 | Work-Related Questions: (401) 462-2020 | Mental Health Assistance: (401) 414-5465

Coronavirus: Latest Headlines

Copyright 2020 Nexstar Broadcasting, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Providence

Download Mobile Apps from WPRI 12
DOWNLOAD APPS NOW: Apple App Store | Google Play Store
PINPOINT WEATHER // Quick Links:

Dan Yorke State of Mind: Dan's Daily Update

DYSOM 9/17/2020: Lt. Governor Dan McKee

More Dan Yorke State of Mind

Don't Miss

Viewer Pa on WPRI.com

LIVE CAMS on WPRI.com

More Live Cams

Community Events & Happenings

More Community

The Border Report Tour

More Border Report Tour