(WPRI) - Getting ready to move? If so, you don't want to get scammed! This is the time of year so many pack up and move out.
But often times homeowners and renters end up getting scammed, big time.
Problem Solver Susan Hogan joined The Rhode Show with great advice on how to avoid becoming a victim.
The Rhode Show: Can anyone claim to be a mover?
Susan: Anyone can be a mover, but they can't legally call themselves one. In fact, they must be licensed.
The Rhode Show: What should we do before hiring a moving company?
Susan: Do your research. All interstate movers must at a minimum be licensed by the federal government and are assigned a motor carrier number. You can verify that at protectyourmove.gov . Also check BBB, rating of 17,000 movers nationwide.
The Rhode Show: How about getting estimates?
Susan: Get three written in home estimates. Don't expect price quotes over the phone or online. Beware of low-ball offers.
The Rhode Show: What if a moving company holds your belongings hostage until you pay more? What do you do?
Susan: This happens if you fail to get things in writing. Don't ever hesitate to contact the police if the moving company fails to live up to its promises.
The Rhode Show: What about insurance?
Susan: Consider getting full value protection. It may cost a few dollars more up front, but it can be peace of mind. Investing in full replacement value protection means any lost or damaged articles will be repaired or replaced or a cash settlement will be made. The required minimum coverage of 60 cents per pound will not cover replacement costs of a TV for example, if damaged.
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